
Foundation
The Service Design Career Transition Kit:
Work out what you already know, what you actually need to learn, and build your personal route into Service Design. A practical Notion workspace for people moving into Service Design from UX, research, product, business analysis, operations, policy and other adjacent disciplines.
Interactive Notion workspace · One-off purchase · Instant access


30+
Service Design
capabilities to assess

5
Concrete career-transition outputs

1
Workspace to track
your entire transition

£9
One-off
purchase

Product snapshot
Don't treat your move into Service Design like starting from zero.
Moving into Service Design rarely means throwing away everything you already know. The challenge is understanding what transfers, where your real gaps are and what evidence you still need to build.
The Service Design Career Transition Kit gives you one structured workspace to:
-
assess your experience against real Service Design capabilities;
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uncover evidence you may already have;
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analyse the roles you want;
-
turn your gaps into a practical development plan.
What’s inside
Everything you need to turn “I want to move into Service Design” into an actual plan. The workspace takes you through the transition step by step, helping you understand where you are now, what already transfers and what you need to build next.
1
Career Starting Point
Map your current role, experience and strengths so you can see which parts already translate into Service Design and where your starting point really is.
2
Capability Diagnostic
Assess yourself across the core capabilities used in Service Design, from research and mapping to facilitation, delivery, systems thinking and influence.
3
Evidence Inventory
Review your past work and identify where you have already demonstrated Service Design thinking, even if your job title or deliverable did not call it that.
4
Job Description Decoder
Break real Service Design roles into specific capabilities, compare them against your evidence and identify the gaps that genuinely matter.
5
Career Starting Point
Map your current role, experience and strengths so you can see which parts already translate into Service Design and where your starting point really is.
6
Real Service Challenge
Choose a real service problem and use it to build practical experience, rather than relying only on hypothetical portfolio exercises.
7
Portfolio Evidence Builder
Turn your existing and new experience into stronger case-study evidence focused on decisions, constraints, organisations and outcomes.
Who it’s for & what it helps you do
Built for people moving into Service Design from UX, research, product, business analysis, operations, policy and other adjacent careers, including those already doing parts of the work but unsure what to develop next.
Sometimes, all you need is a bit of organisation and guidance.

Recognise what
already transfers
Identify the skills, experience and ways of thinking you already have that genuinely translate into Service Design.

Find the gaps that actually matter
Separate what you understand from what you have demonstrated in practice, and focus on the capabilities worth developing next.

Build credible Service Design evidence
Find stronger evidence in your previous work and identify realistic opportunities to build the experience you are still missing.

Create your
development route
Turn everything into a focused plan for what to learn, practise and pursue next, without trying to learn the entire discipline at once.







